Authenticator app for Intercom
How to set up or enable two-factor authentication (2FA) for Intercom
To keep your Intercom account secure, enable two-factor authentication (2FA). This page explains how Intercom 2FA works, which methods Intercom supports, and how to protect and recover your account. The most secure option is an authenticator app: store your Intercom 2FA codes in MS Authenticator App and generate a fresh 6-digit code every time you sign in.
2FA methods Intercom supports
- Authenticator app (TOTP)
An authenticator app (TOTP) is the sweet spot: free, offline, and not vulnerable to SIM-swap attacks like SMS.
How to enable or set up 2FA for Intercom
Intercom supports two-factor authentication. Follow our step-by-step Intercom guide, or read the official Intercom documentation ↗ for the exact, up-to-date steps.
Frequently asked questions
- Does Intercom work with authenticator apps like MS Authenticator App?
- Yes. Intercom supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
- Is Intercom two-factor authentication free?
- Yes. Enabling authenticator-app 2FA on Intercom is free — you only need the free MS Authenticator App.
- What if I lose access to my Intercom 2FA codes?
- Use the backup or recovery codes you saved during setup. If you didn't save them, contact Intercom support to regain access, then re-add the account to MS Authenticator App.
Topics covered
- intercom 2fa
- intercom two-factor authentication
- intercom 2fa setup
- intercom authenticator app
- how to enable 2fa on intercom
- intercom account security
Other Communication services
Data: 2fa.directory
Disclaimer
The information on this page is provided for educational purposes only, to help you secure your accounts.
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