Does Matomo Cloud work with authenticator apps like MS Authenticator App?

Yes. Matomo Cloud supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Matomo Cloud two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Matomo Cloud is free — you only need the free MS Authenticator App.

What if I lose access to my Matomo Cloud 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Matomo Cloud support to regain access, then re-add the account to MS Authenticator App.

Authenticator app for Matomo Cloud

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How to set up or enable two-factor authentication (2FA) for Matomo Cloud

To keep your Matomo Cloud account secure, enable two-factor authentication (2FA). This page explains how Matomo Cloud 2FA works, which methods Matomo Cloud supports, and how to protect and recover your account. The most secure option is an authenticator app: store your Matomo Cloud 2FA codes in MS Authenticator App and generate a fresh 6-digit code every time you sign in.

See the step-by-step guide →Get the app

2FA methods Matomo Cloud supports

Authenticator app (TOTP)

An authenticator app (TOTP) is the sweet spot: free, offline, and not vulnerable to SIM-swap attacks like SMS.

How to enable or set up 2FA for Matomo Cloud

Matomo Cloud supports two-factor authentication. Follow our step-by-step Matomo Cloud guide, or read the official Matomo Cloud documentation ↗ for the exact, up-to-date steps.

Frequently asked questions

Does Matomo Cloud work with authenticator apps like MS Authenticator App?: Yes. Matomo Cloud supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Matomo Cloud two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Matomo Cloud is free — you only need the free MS Authenticator App.
What if I lose access to my Matomo Cloud 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Matomo Cloud support to regain access, then re-add the account to MS Authenticator App.

Topics covered

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matomo cloud two-factor authentication
matomo cloud 2fa setup
matomo cloud authenticator app
how to enable 2fa on matomo cloud
matomo cloud account security

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Disclaimer

The information on this page is provided for educational purposes only, to help you secure your accounts.

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