Does ConnectWise Control (ScreenConnect) work with authenticator apps like MS Authenticator App?

Yes. ConnectWise Control (ScreenConnect) supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is ConnectWise Control (ScreenConnect) two-factor authentication free?

Yes. Enabling authenticator-app 2FA on ConnectWise Control (ScreenConnect) is free — you only need the free MS Authenticator App.

What if I lose access to my ConnectWise Control (ScreenConnect) 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact ConnectWise Control (ScreenConnect) support to regain access, then re-add the account to MS Authenticator App.

Authenticator app for ConnectWise Control (ScreenConnect)

connectwise.comProductivity Supported

How to set up or enable two-factor authentication (2FA) for ConnectWise Control (ScreenConnect)

To keep your ConnectWise Control (ScreenConnect) account secure, enable two-factor authentication (2FA). This page explains how ConnectWise Control (ScreenConnect) 2FA works, which methods ConnectWise Control (ScreenConnect) supports, and how to protect and recover your account. The most secure option is an authenticator app: store your ConnectWise Control (ScreenConnect) 2FA codes in MS Authenticator App and generate a fresh 6-digit code every time you sign in.

See the step-by-step guide →Get the app

2FA methods ConnectWise Control (ScreenConnect) supports

SMS text message
Email code
Authenticator app (TOTP)
Hardware token

An authenticator app (TOTP) is the sweet spot: free, offline, and not vulnerable to SIM-swap attacks like SMS.

How to enable or set up 2FA for ConnectWise Control (ScreenConnect)

ConnectWise Control (ScreenConnect) supports two-factor authentication. Follow our step-by-step ConnectWise Control (ScreenConnect) guide, or read the official ConnectWise Control (ScreenConnect) documentation ↗ for the exact, up-to-date steps.

Frequently asked questions

Does ConnectWise Control (ScreenConnect) work with authenticator apps like MS Authenticator App?: Yes. ConnectWise Control (ScreenConnect) supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is ConnectWise Control (ScreenConnect) two-factor authentication free?: Yes. Enabling authenticator-app 2FA on ConnectWise Control (ScreenConnect) is free — you only need the free MS Authenticator App.
What if I lose access to my ConnectWise Control (ScreenConnect) 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact ConnectWise Control (ScreenConnect) support to regain access, then re-add the account to MS Authenticator App.

Topics covered

connectwise control (screenconnect) 2fa
connectwise control (screenconnect) two-factor authentication
connectwise control (screenconnect) 2fa setup
connectwise control (screenconnect) authenticator app
how to enable 2fa on connectwise control (screenconnect)
connectwise control (screenconnect) account security

Other Productivity services

Data: 2fa.directory

Disclaimer

The information on this page is provided for educational purposes only, to help you secure your accounts.

Novaz is not affiliated, associated, authorized, endorsed by, or in any way officially connected with ConnectWise Control (ScreenConnect), or any of its subsidiaries or affiliates.

All product names, logos, trademarks, and registered trademarks are the property of their respective owners and are used here for identification and reference only, without implying any association or endorsement.