Does Duke Energy support 2FA?
Duke Energy does not currently list any two-factor authentication (2FA) options, including authenticator apps. Use a strong, unique password and turn on 2FA if Duke Energy adds it in the future.
2FA methods Duke Energy supports
Duke Energy does not list any two-factor authentication methods.
Duke Energy does not offer an authenticator-app (TOTP) option yet. Authenticator apps are safer than SMS, so it's worth requesting.
How to keep your Duke Energy account secure
Use a long, unique password (a password manager helps), turn on any 2FA method Duke Energy offers, and stay alert to phishing. If Duke Energy adds authenticator-app support, you'll be able to use MS Authenticator App.
Frequently asked questions
- Does Duke Energy support authenticator apps?
- No — Duke Energy does not currently offer authenticator-app (TOTP) 2FA.
- How can I secure my Duke Energy account without an authenticator app?
- Use a long, unique password (a password manager helps), turn on any 2FA method Duke Energy does offer, and stay alert to phishing. If Duke Energy adds authenticator-app support, you'll be able to use MS Authenticator App.
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Other Utilities services
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Disclaimer
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