Does 15Five work with authenticator apps like MS Authenticator App?

Yes. 15Five supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is 15Five two-factor authentication free?

Yes. Enabling authenticator-app 2FA on 15Five is free — you only need the free MS Authenticator App.

What if I lose access to my 15Five 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact 15Five support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on 15Five

← 15Five overview Supported

15Five supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your 15Five account.

Step-by-step setup

1
Sign in to 15Five and open your 15Five account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code 15Five displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your 15Five account.
5
Save your backup codes.
Store the recovery codes 15Five gives you somewhere safe — you'll need them if you lose your phone.

Menu names on 15Five can change — the official 15Five 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does 15Five work with authenticator apps like MS Authenticator App?: Yes. 15Five supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is 15Five two-factor authentication free?: Yes. Enabling authenticator-app 2FA on 15Five is free — you only need the free MS Authenticator App.
What if I lose access to my 15Five 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact 15Five support to regain access, then re-add the account to MS Authenticator App.

Generate your 15Five codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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