Help center
Everything about using Authenticator App — adding accounts, backing up, moving to a new phone, and fixing codes that aren't accepted.
How to add an account by scanning a QR code
Scanning the QR code is the fastest way to add an account to Authenticator App - Novaz. Here's how it works, step by step.
Read guide →How to add an account with a setup key
Can't scan a QR code? Enter the setup key by hand to add an account to Authenticator App - Novaz. Here's how.
Read guide →How to back up your 2FA codes to iCloud
Turn on encrypted iCloud backup in Authenticator App - Novaz so you can restore every account if your phone is lost or replaced.
Read guide →How to move your 2FA codes to a new iPhone
Getting a new iPhone? Here's how to restore your accounts in Authenticator App - Novaz from an encrypted iCloud backup.
Read guide →How to sync your codes across iPhone, iPad, Mac and Apple Watch
Authenticator App - Novaz keeps your 2FA codes in sync across your Apple devices. Here's how to set it up and when to use it.
Read guide →How to import accounts from another authenticator app
Moving from another authenticator? Import your accounts into Authenticator App - Novaz with a QR code or a CSV file.
Read guide →How to export your 2FA accounts
Export your accounts from Authenticator App - Novaz to keep your own copy or move to another app. Here's how, and how to store it safely.
Read guide →How to lock the app with Face ID, Touch ID, or a PIN
Turn on App Lock in Authenticator App - Novaz so your 2FA codes are protected even if someone can unlock your phone.
Read guide →Why are my 2FA codes not working?
Your 6-digit codes are being rejected? It's almost always the clock. Here's how to fix codes that don't work.
Read guide →What to do if you lose the phone with your 2FA codes
Lost or broken phone with your authenticator on it? Here's how to get back into your accounts and what to do first.
Read guide →How TOTP 6-digit codes actually work
A plain-English explanation of the 6-digit codes an authenticator app generates, and why they're safer than SMS.
Read guide →Does Authenticator App work offline?
Yes — Authenticator App - Novaz generates your 2FA codes with no internet connection. Here's why, and what does need a connection.
Read guide →Is my data private in Authenticator App?
Where your 2FA secrets live, what leaves your device, and what Novaz can and cannot see.
Read guide →How to use the built-in password manager
Store your passwords alongside your 2FA codes in Authenticator App - Novaz, and get alerted if one shows up in a data leak.
Read guide →How to check whether your password has been leaked
Authenticator App - Novaz can warn you when a saved password turns up in a known data breach. Here's what to do about it.
Read guide →How to use the private browser
Authenticator App - Novaz includes a browser that keeps no history, cookies, or trackers. Here's when to use it.
Read guide →How to use the built-in VPN
Turn on the VPN in Authenticator App - Novaz to hide your IP, block ads, and stay safer on public Wi-Fi.
Read guide →How to organize and find your accounts
Once you've added a lot of accounts, here's how to name, order, and search them in Authenticator App - Novaz.
Read guide →How to edit or delete an account
Rename an entry or remove one you no longer need in Authenticator App - Novaz — and what to check before you delete.
Read guide →How to store your recovery codes safely
Recovery codes are your way back in when your phone isn't available. Here's how to store them so they actually help.
Read guide →