Does 23andMe work with authenticator apps like MS Authenticator App?

Yes. 23andMe supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is 23andMe two-factor authentication free?

Yes. Enabling authenticator-app 2FA on 23andMe is free — you only need the free MS Authenticator App.

What if I lose access to my 23andMe 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact 23andMe support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on 23andMe

← 23andMe overview Supported

23andMe lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your 23andMe account safe even if your password leaks.

Step-by-step setup

1
Sign in to 23andMe and open your 23andMe account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code 23andMe displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your 23andMe account.
5
Save your backup codes.
Store the recovery codes 23andMe gives you somewhere safe — you'll need them if you lose your phone.

Menu names on 23andMe can change — the official 23andMe 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does 23andMe work with authenticator apps like MS Authenticator App?: Yes. 23andMe supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is 23andMe two-factor authentication free?: Yes. Enabling authenticator-app 2FA on 23andMe is free — you only need the free MS Authenticator App.
What if I lose access to my 23andMe 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact 23andMe support to regain access, then re-add the account to MS Authenticator App.

Generate your 23andMe codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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