Does Brandwatch work with authenticator apps like MS Authenticator App?

Yes. Brandwatch supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Brandwatch two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Brandwatch is free — you only need the free MS Authenticator App.

What if I lose access to my Brandwatch 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Brandwatch support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Brandwatch

← Brandwatch overview Supported

Brandwatch lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your Brandwatch account safe even if your password leaks.

Step-by-step setup

1
Sign in to Brandwatch and open your Brandwatch account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Brandwatch displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Brandwatch account.
5
Save your backup codes.
Store the recovery codes Brandwatch gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Brandwatch can change — the official Brandwatch 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Brandwatch work with authenticator apps like MS Authenticator App?: Yes. Brandwatch supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Brandwatch two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Brandwatch is free — you only need the free MS Authenticator App.
What if I lose access to my Brandwatch 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Brandwatch support to regain access, then re-add the account to MS Authenticator App.

Generate your Brandwatch codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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