Does Campaign Monitor work with authenticator apps like MS Authenticator App?

Yes. Campaign Monitor supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Campaign Monitor two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Campaign Monitor is free — you only need the free MS Authenticator App.

What if I lose access to my Campaign Monitor 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Campaign Monitor support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Campaign Monitor

← Campaign Monitor overview Supported

Campaign Monitor supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Campaign Monitor account.

Step-by-step setup

1
Sign in to Campaign Monitor and open your Campaign Monitor account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Campaign Monitor displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Campaign Monitor account.
5
Save your backup codes.
Store the recovery codes Campaign Monitor gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Campaign Monitor can change — the official Campaign Monitor 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Campaign Monitor work with authenticator apps like MS Authenticator App?: Yes. Campaign Monitor supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Campaign Monitor two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Campaign Monitor is free — you only need the free MS Authenticator App.
What if I lose access to my Campaign Monitor 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Campaign Monitor support to regain access, then re-add the account to MS Authenticator App.

Generate your Campaign Monitor codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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