Does Con Edison work with authenticator apps like MS Authenticator App?

Yes. Con Edison supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Con Edison two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Con Edison is free — you only need the free MS Authenticator App.

What if I lose access to my Con Edison 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Con Edison support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Con Edison

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Con Edison supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Con Edison account.

Step-by-step setup

1
Sign in to Con Edison and open your Con Edison account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Con Edison displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Con Edison account.
5
Save your backup codes.
Store the recovery codes Con Edison gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Con Edison can change — the official Con Edison 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Con Edison work with authenticator apps like MS Authenticator App?: Yes. Con Edison supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Con Edison two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Con Edison is free — you only need the free MS Authenticator App.
What if I lose access to my Con Edison 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Con Edison support to regain access, then re-add the account to MS Authenticator App.

Generate your Con Edison codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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