Does Dropbox Sign work with authenticator apps like MS Authenticator App?

Yes. Dropbox Sign supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Dropbox Sign two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Dropbox Sign is free — you only need the free MS Authenticator App.

What if I lose access to my Dropbox Sign 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Dropbox Sign support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Dropbox Sign

← Dropbox Sign overview Supported

Dropbox Sign supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Dropbox Sign account.

Step-by-step setup

1
Sign in to Dropbox Sign and open your Dropbox Sign account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Dropbox Sign displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Dropbox Sign account.
5
Save your backup codes.
Store the recovery codes Dropbox Sign gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Dropbox Sign can change — the official Dropbox Sign 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Dropbox Sign work with authenticator apps like MS Authenticator App?: Yes. Dropbox Sign supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Dropbox Sign two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Dropbox Sign is free — you only need the free MS Authenticator App.
What if I lose access to my Dropbox Sign 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Dropbox Sign support to regain access, then re-add the account to MS Authenticator App.

Generate your Dropbox Sign codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

More Legal guides

Novaz is not affiliated with, endorsed by, or sponsored by Dropbox Sign. Dropbox Sign and its logo are trademarks of their respective owner and are used here for identification only.