Does Exact Online work with authenticator apps like MS Authenticator App?

Yes. Exact Online supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Exact Online two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Exact Online is free — you only need the free MS Authenticator App.

What if I lose access to my Exact Online 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Exact Online support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Exact Online

← Exact Online overview Supported

Exact Online lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your Exact Online account safe even if your password leaks.

Step-by-step setup

1
Sign in to Exact Online and open your Exact Online account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Exact Online displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Exact Online account.
5
Save your backup codes.
Store the recovery codes Exact Online gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Exact Online can change — the official Exact Online 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Exact Online work with authenticator apps like MS Authenticator App?: Yes. Exact Online supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Exact Online two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Exact Online is free — you only need the free MS Authenticator App.
What if I lose access to my Exact Online 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Exact Online support to regain access, then re-add the account to MS Authenticator App.

Generate your Exact Online codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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