Does GoCardless work with authenticator apps like MS Authenticator App?

Yes. GoCardless supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is GoCardless two-factor authentication free?

Yes. Enabling authenticator-app 2FA on GoCardless is free — you only need the free MS Authenticator App.

What if I lose access to my GoCardless 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact GoCardless support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on GoCardless

← GoCardless overview Supported

Protect your GoCardless account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

Step-by-step setup

1
Sign in to GoCardless and open your GoCardless account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code GoCardless displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your GoCardless account.
5
Save your backup codes.
Store the recovery codes GoCardless gives you somewhere safe — you'll need them if you lose your phone.

Menu names on GoCardless can change — the official GoCardless 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does GoCardless work with authenticator apps like MS Authenticator App?: Yes. GoCardless supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is GoCardless two-factor authentication free?: Yes. Enabling authenticator-app 2FA on GoCardless is free — you only need the free MS Authenticator App.
What if I lose access to my GoCardless 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact GoCardless support to regain access, then re-add the account to MS Authenticator App.

Generate your GoCardless codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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