Authenticator App - Novaz

HEY 2FA: How to Set Up an Authenticator App

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HEY supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your HEY account.

Your HEY inbox is the master key to your other accounts — attackers use it to reset passwords everywhere. Besides an authenticator app, HEY also offers security keys. An authenticator app (TOTP) is usually the best balance of security and convenience. For the strongest protection, HEY also supports hardware security keys.

2FA methods HEY supports

  • Authenticator app (TOTP)
  • Security key (U2F / WebAuthn)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan HEY's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to HEY and open your HEY account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code HEY displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your HEY account.

  6. 6

    Save a way to recover your account.

    If HEY shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how HEY recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on HEY can change — the official HEY 2FA documentation ↗ always has the exact, current path.

How to recover your HEY account

If you lose access to your authenticator and HEY gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If HEY doesn't, or you didn't save them, use HEY's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does HEY work with authenticator apps like Authenticator App - Novaz?
Yes. HEY supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is HEY two-factor authentication free?
Yes. Enabling authenticator-app 2FA on HEY is free — you only need the free Authenticator App - Novaz.
What if I lose access to my HEY 2FA codes?
If HEY gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use HEY's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
Should I use an authenticator app or a security key on HEY?
HEY supports both. An authenticator app like Authenticator App - Novaz is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

Generate your HEY codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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