Does HEY work with authenticator apps like MS Authenticator App?

Yes. HEY supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is HEY two-factor authentication free?

Yes. Enabling authenticator-app 2FA on HEY is free — you only need the free MS Authenticator App.

What if I lose access to my HEY 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact HEY support to regain access, then re-add the account to MS Authenticator App.

Should I use an authenticator app or a security key on HEY?

HEY supports both. An authenticator app like MS Authenticator App is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

How to enable 2FA on HEY

← HEY overview Supported

HEY supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your HEY account.

Step-by-step setup

1
Sign in to HEY and open your HEY account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code HEY displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your HEY account.
5
Save your backup codes.
Store the recovery codes HEY gives you somewhere safe — you'll need them if you lose your phone.

Menu names on HEY can change — the official HEY 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does HEY work with authenticator apps like MS Authenticator App?: Yes. HEY supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is HEY two-factor authentication free?: Yes. Enabling authenticator-app 2FA on HEY is free — you only need the free MS Authenticator App.
What if I lose access to my HEY 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact HEY support to regain access, then re-add the account to MS Authenticator App.
Should I use an authenticator app or a security key on HEY?: HEY supports both. An authenticator app like MS Authenticator App is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

Generate your HEY codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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