Does NetEase Mail work with authenticator apps like MS Authenticator App?

Yes. NetEase Mail supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is NetEase Mail two-factor authentication free?

Yes. Enabling authenticator-app 2FA on NetEase Mail is free — you only need the free MS Authenticator App.

What if I lose access to my NetEase Mail 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact NetEase Mail support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on NetEase Mail

← NetEase Mail overview Supported

NetEase Mail supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your NetEase Mail account.

Step-by-step setup

1
Sign in to NetEase Mail and open your NetEase Mail account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code NetEase Mail displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your NetEase Mail account.
5
Save your backup codes.
Store the recovery codes NetEase Mail gives you somewhere safe — you'll need them if you lose your phone.

Menu names on NetEase Mail can change — the official NetEase Mail 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does NetEase Mail work with authenticator apps like MS Authenticator App?: Yes. NetEase Mail supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is NetEase Mail two-factor authentication free?: Yes. Enabling authenticator-app 2FA on NetEase Mail is free — you only need the free MS Authenticator App.
What if I lose access to my NetEase Mail 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact NetEase Mail support to regain access, then re-add the account to MS Authenticator App.

Generate your NetEase Mail codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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