Does Redis Enterprise Cloud work with authenticator apps like MS Authenticator App?

Yes. Redis Enterprise Cloud supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Redis Enterprise Cloud two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Redis Enterprise Cloud is free — you only need the free MS Authenticator App.

What if I lose access to my Redis Enterprise Cloud 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Redis Enterprise Cloud support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Redis Enterprise Cloud

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Redis Enterprise Cloud lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your Redis Enterprise Cloud account safe even if your password leaks.

Step-by-step setup

1
Sign in to Redis Enterprise Cloud and open your Redis Enterprise Cloud account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Redis Enterprise Cloud displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Redis Enterprise Cloud account.
5
Save your backup codes.
Store the recovery codes Redis Enterprise Cloud gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Redis Enterprise Cloud can change — the official Redis Enterprise Cloud 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Redis Enterprise Cloud work with authenticator apps like MS Authenticator App?: Yes. Redis Enterprise Cloud supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Redis Enterprise Cloud two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Redis Enterprise Cloud is free — you only need the free MS Authenticator App.
What if I lose access to my Redis Enterprise Cloud 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Redis Enterprise Cloud support to regain access, then re-add the account to MS Authenticator App.

Generate your Redis Enterprise Cloud codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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