How to enable 2FA on Sendcloud
Sendcloud supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Sendcloud account.
Step-by-step setup
- 1
Sign in to Sendcloud and open your Sendcloud account security settings.
- 2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
- 3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Sendcloud displays. Can't scan? Enter the setup key manually instead.
- 4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Sendcloud account.
- 5
Save your backup codes.
Store the recovery codes Sendcloud gives you somewhere safe — you'll need them if you lose your phone.
Menu names on Sendcloud can change — the official Sendcloud 2FA documentation ↗ always has the exact, current path.
Frequently asked questions
- Does Sendcloud work with authenticator apps like MS Authenticator App?
- Yes. Sendcloud supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
- Is Sendcloud two-factor authentication free?
- Yes. Enabling authenticator-app 2FA on Sendcloud is free — you only need the free MS Authenticator App.
- What if I lose access to my Sendcloud 2FA codes?
- Use the backup or recovery codes you saved during setup. If you didn't save them, contact Sendcloud support to regain access, then re-add the account to MS Authenticator App.
Generate your Sendcloud codes in MS Authenticator App
Free, offline, and encrypted. One tap for every 6-digit code.
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