MS Authenticator App

How to enable 2FA on Service Victoria

Enable two-factor authentication on Service Victoria to stop unauthorized logins. After setup, Service Victoria asks for a rotating code from MS Authenticator App in addition to your password.

Step-by-step setup

  1. 1

    Sign in to Service Victoria and open your Service Victoria account security settings.

  2. 2

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  3. 3

    Scan the QR code with MS Authenticator App.

    Open MS Authenticator App, tap add, and point your camera at the QR code Service Victoria displays. Can't scan? Enter the setup key manually instead.

  4. 4

    Enter the 6-digit code to confirm.

    Type the code MS Authenticator App generates to verify and link your Service Victoria account.

  5. 5

    Save your backup codes.

    Store the recovery codes Service Victoria gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Service Victoria can change — the official Service Victoria 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Service Victoria work with authenticator apps like MS Authenticator App?
Yes. Service Victoria supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Service Victoria two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Service Victoria is free — you only need the free MS Authenticator App.
What if I lose access to my Service Victoria 2FA codes?
Use the backup or recovery codes you saved during setup. If you didn't save them, contact Service Victoria support to regain access, then re-add the account to MS Authenticator App.

Generate your Service Victoria codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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