Does Shopify work with authenticator apps like MS Authenticator App?

Yes. Shopify supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Shopify two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Shopify is free — you only need the free MS Authenticator App.

What if I lose access to my Shopify 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Shopify support to regain access, then re-add the account to MS Authenticator App.

Should I use an authenticator app or a security key on Shopify?

Shopify supports both. An authenticator app like MS Authenticator App is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

How to enable 2FA on Shopify

← Shopify overview Supported

Shopify lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your Shopify account safe even if your password leaks.

Step-by-step setup

1
Sign in to Shopify and open Account → Security → Two-step authentication.
2
Turn on two-step authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Shopify displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Shopify account.
5
Save your backup codes.
Store the recovery codes Shopify gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Shopify can change — the official Shopify 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Shopify work with authenticator apps like MS Authenticator App?: Yes. Shopify supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Shopify two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Shopify is free — you only need the free MS Authenticator App.
What if I lose access to my Shopify 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Shopify support to regain access, then re-add the account to MS Authenticator App.
Should I use an authenticator app or a security key on Shopify?: Shopify supports both. An authenticator app like MS Authenticator App is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

Generate your Shopify codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

More Other guides

Novaz is not affiliated with, endorsed by, or sponsored by Shopify. Shopify and its logo are trademarks of their respective owner and are used here for identification only.