Does StubHub work with authenticator apps like MS Authenticator App?

Yes. StubHub supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is StubHub two-factor authentication free?

Yes. Enabling authenticator-app 2FA on StubHub is free — you only need the free MS Authenticator App.

What if I lose access to my StubHub 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact StubHub support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on StubHub

← StubHub overview Supported

StubHub supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your StubHub account.

Step-by-step setup

1
Sign in to StubHub and open your StubHub account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code StubHub displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your StubHub account.
5
Save your backup codes.
Store the recovery codes StubHub gives you somewhere safe — you'll need them if you lose your phone.

Frequently asked questions

Does StubHub work with authenticator apps like MS Authenticator App?: Yes. StubHub supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is StubHub two-factor authentication free?: Yes. Enabling authenticator-app 2FA on StubHub is free — you only need the free MS Authenticator App.
What if I lose access to my StubHub 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact StubHub support to regain access, then re-add the account to MS Authenticator App.

Generate your StubHub codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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