Does The University of Queensland work with authenticator apps like MS Authenticator App?

Yes. The University of Queensland supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is The University of Queensland two-factor authentication free?

Yes. Enabling authenticator-app 2FA on The University of Queensland is free — you only need the free MS Authenticator App.

What if I lose access to my The University of Queensland 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact The University of Queensland support to regain access, then re-add the account to MS Authenticator App.

Should I use an authenticator app or a security key on The University of Queensland?

The University of Queensland supports both. An authenticator app like MS Authenticator App is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

How to enable 2FA on The University of Queensland

← The University of Queensland overview Supported

The University of Queensland lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your The University of Queensland account safe even if your password leaks.

Step-by-step setup

1
Sign in to The University of Queensland and open your The University of Queensland account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code The University of Queensland displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your The University of Queensland account.
5
Save your backup codes.
Store the recovery codes The University of Queensland gives you somewhere safe — you'll need them if you lose your phone.

Menu names on The University of Queensland can change — the official The University of Queensland 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does The University of Queensland work with authenticator apps like MS Authenticator App?: Yes. The University of Queensland supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is The University of Queensland two-factor authentication free?: Yes. Enabling authenticator-app 2FA on The University of Queensland is free — you only need the free MS Authenticator App.
What if I lose access to my The University of Queensland 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact The University of Queensland support to regain access, then re-add the account to MS Authenticator App.
Should I use an authenticator app or a security key on The University of Queensland?: The University of Queensland supports both. An authenticator app like MS Authenticator App is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

Generate your The University of Queensland codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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