MS Authenticator App

How to enable 2FA on Trend Micro

Protect your Trend Micro account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

Step-by-step setup

  1. 1

    Sign in to Trend Micro and open your Trend Micro account security settings.

  2. 2

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  3. 3

    Scan the QR code with MS Authenticator App.

    Open MS Authenticator App, tap add, and point your camera at the QR code Trend Micro displays. Can't scan? Enter the setup key manually instead.

  4. 4

    Enter the 6-digit code to confirm.

    Type the code MS Authenticator App generates to verify and link your Trend Micro account.

  5. 5

    Save your backup codes.

    Store the recovery codes Trend Micro gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Trend Micro can change — the official Trend Micro 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Trend Micro work with authenticator apps like MS Authenticator App?
Yes. Trend Micro supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Trend Micro two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Trend Micro is free — you only need the free MS Authenticator App.
What if I lose access to my Trend Micro 2FA codes?
Use the backup or recovery codes you saved during setup. If you didn't save them, contact Trend Micro support to regain access, then re-add the account to MS Authenticator App.

Generate your Trend Micro codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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