MS Authenticator App

How to enable 2FA on UPS

UPS overview Supported

Enable two-factor authentication on UPS to stop unauthorized logins. After setup, UPS asks for a rotating code from MS Authenticator App in addition to your password.

Step-by-step setup

  1. 1

    Sign in to UPS and open your UPS account security settings.

  2. 2

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  3. 3

    Scan the QR code with MS Authenticator App.

    Open MS Authenticator App, tap add, and point your camera at the QR code UPS displays. Can't scan? Enter the setup key manually instead.

  4. 4

    Enter the 6-digit code to confirm.

    Type the code MS Authenticator App generates to verify and link your UPS account.

  5. 5

    Save your backup codes.

    Store the recovery codes UPS gives you somewhere safe — you'll need them if you lose your phone.

Menu names on UPS can change — the official UPS 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does UPS work with authenticator apps like MS Authenticator App?
Yes. UPS supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is UPS two-factor authentication free?
Yes. Enabling authenticator-app 2FA on UPS is free — you only need the free MS Authenticator App.
What if I lose access to my UPS 2FA codes?
Use the backup or recovery codes you saved during setup. If you didn't save them, contact UPS support to regain access, then re-add the account to MS Authenticator App.

Generate your UPS codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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