Does Webroot work with authenticator apps like MS Authenticator App?

Yes. Webroot supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Webroot two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Webroot is free — you only need the free MS Authenticator App.

What if I lose access to my Webroot 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Webroot support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Webroot

← Webroot overview Supported

Webroot lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your Webroot account safe even if your password leaks.

Step-by-step setup

1
Sign in to Webroot and open your Webroot account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Webroot displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Webroot account.
5
Save your backup codes.
Store the recovery codes Webroot gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Webroot can change — the official Webroot 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Webroot work with authenticator apps like MS Authenticator App?: Yes. Webroot supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Webroot two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Webroot is free — you only need the free MS Authenticator App.
What if I lose access to my Webroot 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Webroot support to regain access, then re-add the account to MS Authenticator App.

Generate your Webroot codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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