Does Workato work with authenticator apps like MS Authenticator App?

Yes. Workato supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Workato two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Workato is free — you only need the free MS Authenticator App.

What if I lose access to my Workato 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Workato support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Workato

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Protect your Workato account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

Step-by-step setup

1
Sign in to Workato and open your Workato account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Workato displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Workato account.
5
Save your backup codes.
Store the recovery codes Workato gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Workato can change — the official Workato 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Workato work with authenticator apps like MS Authenticator App?: Yes. Workato supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Workato two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Workato is free — you only need the free MS Authenticator App.
What if I lose access to my Workato 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Workato support to regain access, then re-add the account to MS Authenticator App.

Generate your Workato codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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