Authenticator App - Novaz

15Five 2FA: How to Set Up an Authenticator App

15five.com Supported

15Five supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your 15Five account.

A 15Five account carries private conversations, so keeping it secure with 2FA matters. 15Five secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods 15Five supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan 15Five's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to 15Five and open your 15Five account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code 15Five displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your 15Five account.

  6. 6

    Save a way to recover your account.

    If 15Five shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how 15Five recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on 15Five can change — the official 15Five 2FA documentation ↗ always has the exact, current path.

How to recover your 15Five account

If you lose access to your authenticator and 15Five gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If 15Five doesn't, or you didn't save them, use 15Five's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does 15Five work with authenticator apps like Authenticator App - Novaz?
Yes. 15Five supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is 15Five two-factor authentication free?
Yes. Enabling authenticator-app 2FA on 15Five is free — you only need the free Authenticator App - Novaz.
What if I lose access to my 15Five 2FA codes?
If 15Five gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use 15Five's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your 15Five codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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