Authenticator App - Novaz

23andMe 2FA: How to Set Up an Authenticator App

23andme.com Supported

23andMe lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your 23andMe account safe even if your password leaks.

A 23andMe account holds sensitive health information that's well worth protecting with 2FA. 23andMe secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods 23andMe supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan 23andMe's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to 23andMe and open your 23andMe account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code 23andMe displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your 23andMe account.

  6. 6

    Save a way to recover your account.

    If 23andMe shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how 23andMe recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on 23andMe can change — the official 23andMe 2FA documentation ↗ always has the exact, current path.

How to recover your 23andMe account

If you lose access to your authenticator and 23andMe gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If 23andMe doesn't, or you didn't save them, use 23andMe's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does 23andMe work with authenticator apps like Authenticator App - Novaz?
Yes. 23andMe supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is 23andMe two-factor authentication free?
Yes. Enabling authenticator-app 2FA on 23andMe is free — you only need the free Authenticator App - Novaz.
What if I lose access to my 23andMe 2FA codes?
If 23andMe gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use 23andMe's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your 23andMe codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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Novaz is not affiliated with, endorsed by, or sponsored by 23andMe. 23andMe and its logo are trademarks of their respective owner and are used here for identification only.