Authenticator App - Novaz

Alchemer 2FA: How to Set Up an Authenticator App

alchemer.com Supported

Protect your Alchemer account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

A Alchemer account holds campaigns and client data, so 2FA keeps it out of the wrong hands. Besides an authenticator app, Alchemer also offers SMS text codes. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.

2FA methods Alchemer supports

  • Authenticator app (TOTP)
  • SMS text message
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Alchemer's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Alchemer and open your Alchemer account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Alchemer displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Alchemer account.

  6. 6

    Save a way to recover your account.

    If Alchemer shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Alchemer recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Alchemer can change — the official Alchemer 2FA documentation ↗ always has the exact, current path.

How to recover your Alchemer account

If you lose access to your authenticator and Alchemer gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Alchemer doesn't, or you didn't save them, use Alchemer's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Alchemer work with authenticator apps like Authenticator App - Novaz?
Yes. Alchemer supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Alchemer two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Alchemer is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Alchemer 2FA codes?
If Alchemer gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Alchemer's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Alchemer codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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