Authenticator App - Novaz

Philips Hue 2FA: How to Set Up an Authenticator App

philips-hue.com SupportedChecked against official help · September 25, 2026

Your Hue account is how you manage your Philips Hue system, and signing in unlocks features such as controlling your lights while you're away from home. Philips Hue calls the feature two-factor authentication: it asks you to verify your sign-in with a unique code, and you can use an authenticator app such as Authenticator App - Novaz or your phone number.

A Philips Hue account can control connected devices in your home, so 2FA keeps intruders out. Besides an authenticator app, Philips Hue also offers email codes. An authenticator app (TOTP) is usually the best balance of security and convenience.

2FA methods Philips Hue supports

  • Authenticator app (TOTP)
  • Email code

Before you start

  • Your Hue account sign-in details
  • A web browser, to sign in to your Hue account at www.account.philips-hue.com
  • Authenticator App - Novaz installed on your iPhone or iPad
  • Your Hue account open on a computer, so the setup details are on a different screen from your phone
Download on the App Store

Part 1: Turn on 2FA in Philips Hue

  1. 1

    Sign in to your Hue account

    Go to www.account.philips-hue.com in your web browser and sign in to your Hue account.

  2. 2

    Go to Settings & preferences

    Open "Settings & preferences" in your Hue account.

  3. 3

    Select Enable under Two-factor authentication

    In the "Login & security" section, select "Enable" under "Two-factor authentication", then follow the on-screen instructions. Keep the page open while you pick up your phone.

Part 2: Add Philips Hue to Authenticator App - Novaz

  1. 4

    Add Philips Hue in Authenticator App - Novaz

    Open Authenticator App - Novaz and tap the + button. Scan the QR code if the Hue page shows one, or choose to enter a setup key and type it exactly as shown. Use "Philips Hue" as the account name, then tap "Save".

  2. 5

    Keep the code ready

    Authenticator App - Novaz now shows a code for your Hue account. The code changes after a short time, so enter it promptly when Philips Hue asks for it.

Part 3: Confirm and finish

  1. 6

    Finish the on-screen instructions

    Back on the Hue page, complete the remaining on-screen instructions, entering the current code from Authenticator App - Novaz whenever you're asked for one. From then on, Philips Hue asks you to verify your sign-in with a unique code.

  2. 7

    Save a way to recover your account

    If Philips Hue offers backup or recovery codes, download them or write them down and store them somewhere safe. They are how you get back into your account if you ever lose your phone. If it doesn't, check how Philips Hue recovers accounts before you need it.

If something goes wrong

  • Philips Hue rejects the code: make sure your iPhone sets its date and time automatically (Settings > General > Date & Time), then enter the newest code.
  • You can't find the two-factor setting: it's in your Hue account under "Settings & preferences", in the "Login & security" section.
  • The password reset email hasn't arrived: check your spam folder and mark the email as "Not spam", and make sure you typed your email address correctly after clicking "Forgot password".
  • "Forgot password" doesn't work for you: if you created your Hue account with Google or Apple social login, sign in with Apple or Google and change the password with that provider instead.

Checked against Philips Hue's own help pages on September 25, 2026. Menu names can change, so these pages have the current path:

How to recover your Philips Hue account

Philips Hue's help pages don't describe backup codes or a way back in if you lose the device with your authenticator app, so keep that phone safe before you need it. For a forgotten password, select "Forgot password" on the login screen in the Hue app or at www.account.philips-hue.com. If you signed up with Google or Apple, you'll need to change your password with that provider, because the "Forgot password" link can't recover it. If you're locked out of your Hue account some other way, contact Philips Hue support.

Frequently asked questions

Is two-factor authentication required for a Hue account?
No. It's not required, but Philips Hue recommends it to keep your Hue account as secure as possible.
Do I need to give Philips Hue my phone number?
Not if you use an authenticator app. Philips Hue says that to enable two-factor authentication you'll need to provide your phone number or use an authenticator app, such as Authenticator App - Novaz.
Does Philips Hue give me backup codes?
Philips Hue's help pages don't mention backup codes for the Hue account, so don't count on having any.

Generate your Philips Hue codes in Authenticator App - Novaz

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