Authenticator App - Novaz

Blackbaud 2FA: How to Set Up an Authenticator App

blackbaud.com Supported

Blackbaud supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Blackbaud account.

A Blackbaud account can hold your files and backups of everything else, so protect it with 2FA. Besides an authenticator app, Blackbaud also offers SMS text codes. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.

2FA methods Blackbaud supports

  • Authenticator app (TOTP)
  • SMS text message
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Blackbaud's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Blackbaud and open your Blackbaud account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Blackbaud displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Blackbaud account.

  6. 6

    Save a way to recover your account.

    If Blackbaud shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Blackbaud recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Blackbaud can change — the official Blackbaud 2FA documentation ↗ always has the exact, current path.

How to recover your Blackbaud account

If you lose access to your authenticator and Blackbaud gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Blackbaud doesn't, or you didn't save them, use Blackbaud's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Blackbaud work with authenticator apps like Authenticator App - Novaz?
Yes. Blackbaud supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Blackbaud two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Blackbaud is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Blackbaud 2FA codes?
If Blackbaud gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Blackbaud's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Blackbaud codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

More Cloud guides

Novaz is not affiliated with, endorsed by, or sponsored by Blackbaud. Blackbaud and its logo are trademarks of their respective owner and are used here for identification only.