Authenticator App - Novaz

CloudConvert 2FA: How to Set Up an Authenticator App

cloudconvert.com Supported

CloudConvert lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your CloudConvert account safe even if your password leaks.

Turning on 2FA for CloudConvert adds a second layer of protection, so a stolen password alone isn't enough to get in. CloudConvert secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods CloudConvert supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan CloudConvert's QR code and generate your 6-digit sign-in codes.

  2. 2

    Sign in to CloudConvert and open your CloudConvert account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code CloudConvert displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your CloudConvert account.

  6. 6

    Save a way to recover your account.

    If CloudConvert shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how CloudConvert recovers accounts (support, an admin, or another sign-in method) before you need it.

How to recover your CloudConvert account

If you lose access to your authenticator and CloudConvert gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If CloudConvert doesn't, or you didn't save them, use CloudConvert's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does CloudConvert work with authenticator apps like Authenticator App - Novaz?
Yes. CloudConvert supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is CloudConvert two-factor authentication free?
Yes. Enabling authenticator-app 2FA on CloudConvert is free — you only need the free Authenticator App - Novaz.
What if I lose access to my CloudConvert 2FA codes?
If CloudConvert gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use CloudConvert's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your CloudConvert codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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Novaz is not affiliated with, endorsed by, or sponsored by CloudConvert. CloudConvert and its logo are trademarks of their respective owner and are used here for identification only.