Authenticator App - Novaz

Cognito Forms 2FA Setup with an Authenticator App

cognitoforms.com Supported

Cognito Forms supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Cognito Forms account.

Turning on 2FA for Cognito Forms adds a second layer of protection, so a stolen password alone isn't enough to get in. Besides an authenticator app, Cognito Forms also offers email codes. An authenticator app (TOTP) is usually the best balance of security and convenience.

2FA methods Cognito Forms supports

  • Email code
  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Cognito Forms's QR code and generate your 6-digit sign-in codes.

  2. 2

    Sign in to Cognito Forms and open your Cognito Forms account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Cognito Forms displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Cognito Forms account.

  6. 6

    Save a way to recover your account.

    If Cognito Forms shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Cognito Forms recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Cognito Forms can change — the official Cognito Forms 2FA documentation ↗ always has the exact, current path.

How to recover your Cognito Forms account

If you lose access to your authenticator and Cognito Forms gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Cognito Forms doesn't, or you didn't save them, use Cognito Forms's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Cognito Forms work with authenticator apps like Authenticator App - Novaz?
Yes. Cognito Forms supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Cognito Forms two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Cognito Forms is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Cognito Forms 2FA codes?
If Cognito Forms gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Cognito Forms's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Cognito Forms codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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