Con Edison 2FA: How to Set Up an Authenticator App
Con Edison supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Con Edison account.
A Con Edison account can control services and connected devices, so protect it with 2FA. Besides an authenticator app, Con Edison also offers SMS text codes, phone-call codes and a proprietary app. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.
2FA methods Con Edison supports
- SMS text message
- Phone call
- Authenticator app (TOTP)
- Proprietary app
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Download Authenticator App - Novaz
Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Con Edison's QR code and generate your 6-digit sign-in codes.
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Sign in to Con Edison and open your Con Edison account security settings.
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Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
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Scan the QR code with Authenticator App - Novaz.
Open Authenticator App - Novaz, tap add, and point your camera at the QR code Con Edison displays. Can't scan? Enter the setup key manually instead.
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Enter the 6-digit code to confirm.
Type the code Authenticator App - Novaz generates to verify and link your Con Edison account.
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Save a way to recover your account.
If Con Edison shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Con Edison recovers accounts (support, an admin, or another sign-in method) before you need it.
Menu names on Con Edison can change — the official Con Edison 2FA documentation ↗ always has the exact, current path.
How to recover your Con Edison account
If you lose access to your authenticator and Con Edison gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Con Edison doesn't, or you didn't save them, use Con Edison's account-recovery or support process (or ask your admin, for a work account) to get back in.
Frequently asked questions
- Does Con Edison work with authenticator apps like Authenticator App - Novaz?
- Yes. Con Edison supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
- Is Con Edison two-factor authentication free?
- Yes. Enabling authenticator-app 2FA on Con Edison is free — you only need the free Authenticator App - Novaz.
- What if I lose access to my Con Edison 2FA codes?
- If Con Edison gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Con Edison's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
Generate your Con Edison codes in Authenticator App - Novaz
Free, offline, and encrypted. One tap for every 6-digit code.
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