Concur 2FA: How to Set Up an Authenticator App
Concur supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Concur account.
A Concur account can be tied to your money and personal finances, so a stolen password is a direct financial risk. Concur secures sign-ins with an authenticator app — set it up once and you're protected on every login.
2FA methods Concur supports
- Authenticator app (TOTP)
- 1
Download Authenticator App - Novaz
Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Concur's QR code and generate your 6-digit sign-in codes.
- 2
Sign in to Concur and open your Concur account security settings.
- 3
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
- 4
Scan the QR code with Authenticator App - Novaz.
Open Authenticator App - Novaz, tap add, and point your camera at the QR code Concur displays. Can't scan? Enter the setup key manually instead.
- 5
Enter the 6-digit code to confirm.
Type the code Authenticator App - Novaz generates to verify and link your Concur account.
- 6
Save a way to recover your account.
If Concur shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Concur recovers accounts (support, an admin, or another sign-in method) before you need it.
Menu names on Concur can change — the official Concur 2FA documentation ↗ always has the exact, current path.
How to recover your Concur account
If you lose access to your authenticator and Concur gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Concur doesn't, or you didn't save them, use Concur's account-recovery or support process (or ask your admin, for a work account) to get back in.
Frequently asked questions
- Does Concur work with authenticator apps like Authenticator App - Novaz?
- Yes. Concur supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
- Is Concur two-factor authentication free?
- Yes. Enabling authenticator-app 2FA on Concur is free — you only need the free Authenticator App - Novaz.
- What if I lose access to my Concur 2FA codes?
- If Concur gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Concur's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
Generate your Concur codes in Authenticator App - Novaz
Free, offline, and encrypted. One tap for every 6-digit code.
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