Authenticator App - Novaz

CQUniversity 2FA: How to Set Up an Authenticator App

cqu.edu.au Supported

CQUniversity supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your CQUniversity account.

A CQUniversity account holds coursework, records, and personal data worth protecting with 2FA. Besides an authenticator app, CQUniversity also offers SMS text codes, phone-call codes and a proprietary app. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.

2FA methods CQUniversity supports

  • Authenticator app (TOTP)
  • SMS text message
  • Phone call
  • Proprietary app
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan CQUniversity's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to CQUniversity and open your CQUniversity account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code CQUniversity displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your CQUniversity account.

  6. 6

    Save a way to recover your account.

    If CQUniversity shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how CQUniversity recovers accounts (support, an admin, or another sign-in method) before you need it.

How to recover your CQUniversity account

If you lose access to your authenticator and CQUniversity gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If CQUniversity doesn't, or you didn't save them, use CQUniversity's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does CQUniversity work with authenticator apps like Authenticator App - Novaz?
Yes. CQUniversity supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is CQUniversity two-factor authentication free?
Yes. Enabling authenticator-app 2FA on CQUniversity is free — you only need the free Authenticator App - Novaz.
What if I lose access to my CQUniversity 2FA codes?
If CQUniversity gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use CQUniversity's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your CQUniversity codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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