Authenticator App - Novaz

Databox 2FA: How to Set Up an Authenticator App

databox.com Supported

Protect your Databox account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

A Databox account holds campaigns and client data, so 2FA keeps it out of the wrong hands. Besides an authenticator app, Databox also offers SMS text codes. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.

2FA methods Databox supports

  • Authenticator app (TOTP)
  • SMS text message
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Databox's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Databox and open your Databox account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Databox displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Databox account.

  6. 6

    Save a way to recover your account.

    If Databox shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Databox recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Databox can change — the official Databox 2FA documentation ↗ always has the exact, current path.

How to recover your Databox account

If you lose access to your authenticator and Databox gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Databox doesn't, or you didn't save them, use Databox's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Databox work with authenticator apps like Authenticator App - Novaz?
Yes. Databox supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Databox two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Databox is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Databox 2FA codes?
If Databox gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Databox's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Databox codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

More Marketing guides

Novaz is not affiliated with, endorsed by, or sponsored by Databox. Databox and its logo are trademarks of their respective owner and are used here for identification only.