Authenticator App - Novaz

Datto 2FA: How to Set Up an Authenticator App

datto.com Supported

Datto supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Datto account.

A Datto account often holds work and project data, so 2FA keeps it private. Besides an authenticator app, Datto also offers a proprietary app. An authenticator app (TOTP) is usually the best balance of security and convenience.

2FA methods Datto supports

  • Authenticator app (TOTP)
  • Proprietary app
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Datto's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Datto and open your Datto account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Datto displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Datto account.

  6. 6

    Save a way to recover your account.

    If Datto shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Datto recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Datto can change — the official Datto 2FA documentation ↗ always has the exact, current path.

How to recover your Datto account

If you lose access to your authenticator and Datto gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Datto doesn't, or you didn't save them, use Datto's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Datto work with authenticator apps like Authenticator App - Novaz?
Yes. Datto supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Datto two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Datto is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Datto 2FA codes?
If Datto gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Datto's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Datto codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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