Dropbox Sign 2FA: How to Set Up an Authenticator App
Dropbox Sign supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Dropbox Sign account.
A Dropbox Sign account can hold confidential legal and personal documents, so lock it with 2FA. Besides an authenticator app, Dropbox Sign also offers SMS text codes. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.
2FA methods Dropbox Sign supports
- SMS text message
- Authenticator app (TOTP)
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Download Authenticator App - Novaz
Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Dropbox Sign's QR code and generate your 6-digit sign-in codes.
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Sign in to Dropbox Sign and open your Dropbox Sign account security settings.
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Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
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Scan the QR code with Authenticator App - Novaz.
Open Authenticator App - Novaz, tap add, and point your camera at the QR code Dropbox Sign displays. Can't scan? Enter the setup key manually instead.
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Enter the 6-digit code to confirm.
Type the code Authenticator App - Novaz generates to verify and link your Dropbox Sign account.
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Save a way to recover your account.
If Dropbox Sign shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Dropbox Sign recovers accounts (support, an admin, or another sign-in method) before you need it.
Menu names on Dropbox Sign can change — the official Dropbox Sign 2FA documentation ↗ always has the exact, current path.
How to recover your Dropbox Sign account
If you lose access to your authenticator and Dropbox Sign gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Dropbox Sign doesn't, or you didn't save them, use Dropbox Sign's account-recovery or support process (or ask your admin, for a work account) to get back in.
Frequently asked questions
- Does Dropbox Sign work with authenticator apps like Authenticator App - Novaz?
- Yes. Dropbox Sign supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
- Is Dropbox Sign two-factor authentication free?
- Yes. Enabling authenticator-app 2FA on Dropbox Sign is free — you only need the free Authenticator App - Novaz.
- What if I lose access to my Dropbox Sign 2FA codes?
- If Dropbox Sign gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Dropbox Sign's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
Generate your Dropbox Sign codes in Authenticator App - Novaz
Free, offline, and encrypted. One tap for every 6-digit code.
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Novaz is not affiliated with, endorsed by, or sponsored by Dropbox Sign. Dropbox Sign and its logo are trademarks of their respective owner and are used here for identification only.