ecobee 2FA: How to Set Up an Authenticator App
Protect your ecobee account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.
A ecobee account can control connected devices in your home, so 2FA keeps intruders out. Besides an authenticator app, ecobee also offers SMS text codes. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.
2FA methods ecobee supports
- SMS text message
- Authenticator app (TOTP)
- 1
Download Authenticator App - Novaz
Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan ecobee's QR code and generate your 6-digit sign-in codes.
- 2
Sign in to ecobee and open your ecobee account security settings.
- 3
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
- 4
Scan the QR code with Authenticator App - Novaz.
Open Authenticator App - Novaz, tap add, and point your camera at the QR code ecobee displays. Can't scan? Enter the setup key manually instead.
- 5
Enter the 6-digit code to confirm.
Type the code Authenticator App - Novaz generates to verify and link your ecobee account.
- 6
Save a way to recover your account.
If ecobee shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how ecobee recovers accounts (support, an admin, or another sign-in method) before you need it.
Menu names on ecobee can change — the official ecobee 2FA documentation ↗ always has the exact, current path.
How to recover your ecobee account
If you lose access to your authenticator and ecobee gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If ecobee doesn't, or you didn't save them, use ecobee's account-recovery or support process (or ask your admin, for a work account) to get back in.
Frequently asked questions
- Does ecobee work with authenticator apps like Authenticator App - Novaz?
- Yes. ecobee supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
- Is ecobee two-factor authentication free?
- Yes. Enabling authenticator-app 2FA on ecobee is free — you only need the free Authenticator App - Novaz.
- What if I lose access to my ecobee 2FA codes?
- If ecobee gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use ecobee's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
Generate your ecobee codes in Authenticator App - Novaz
Free, offline, and encrypted. One tap for every 6-digit code.
Get the appMore IoT guides
Novaz is not affiliated with, endorsed by, or sponsored by ecobee. ecobee and its logo are trademarks of their respective owner and are used here for identification only.