Authenticator App - Novaz

Frame.io 2FA: How to Set Up an Authenticator App

frame.io Supported

Enable two-factor authentication on Frame.io to stop unauthorized logins. After setup, Frame.io asks for a rotating code from Authenticator App - Novaz in addition to your password.

A Frame.io account can hold your creative work and files, so protect it with 2FA. Besides an authenticator app, Frame.io also offers SMS text codes. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.

2FA methods Frame.io supports

  • Authenticator app (TOTP)
  • SMS text message
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Frame.io's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Frame.io and open your Frame.io account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Frame.io displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Frame.io account.

  6. 6

    Save a way to recover your account.

    If Frame.io shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Frame.io recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Frame.io can change — the official Frame.io 2FA documentation ↗ always has the exact, current path.

How to recover your Frame.io account

If you lose access to your authenticator and Frame.io gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Frame.io doesn't, or you didn't save them, use Frame.io's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Frame.io work with authenticator apps like Authenticator App - Novaz?
Yes. Frame.io supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Frame.io two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Frame.io is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Frame.io 2FA codes?
If Frame.io gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Frame.io's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Frame.io codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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