GoCardless 2FA: How to Set Up an Authenticator App
Protect your GoCardless account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.
A GoCardless account can be tied to your money and personal finances, so a stolen password is a direct financial risk. Besides an authenticator app, GoCardless also offers SMS text codes. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.
2FA methods GoCardless supports
- SMS text message
- Authenticator app (TOTP)
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Download Authenticator App - Novaz
Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan GoCardless's QR code and generate your 6-digit sign-in codes.
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Sign in to GoCardless and open your GoCardless account security settings.
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Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
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Scan the QR code with Authenticator App - Novaz.
Open Authenticator App - Novaz, tap add, and point your camera at the QR code GoCardless displays. Can't scan? Enter the setup key manually instead.
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Enter the 6-digit code to confirm.
Type the code Authenticator App - Novaz generates to verify and link your GoCardless account.
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Save a way to recover your account.
If GoCardless shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how GoCardless recovers accounts (support, an admin, or another sign-in method) before you need it.
Menu names on GoCardless can change — the official GoCardless 2FA documentation ↗ always has the exact, current path.
How to recover your GoCardless account
If you lose access to your authenticator and GoCardless gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If GoCardless doesn't, or you didn't save them, use GoCardless's account-recovery or support process (or ask your admin, for a work account) to get back in.
Frequently asked questions
- Does GoCardless work with authenticator apps like Authenticator App - Novaz?
- Yes. GoCardless supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
- Is GoCardless two-factor authentication free?
- Yes. Enabling authenticator-app 2FA on GoCardless is free — you only need the free Authenticator App - Novaz.
- What if I lose access to my GoCardless 2FA codes?
- If GoCardless gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use GoCardless's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
Generate your GoCardless codes in Authenticator App - Novaz
Free, offline, and encrypted. One tap for every 6-digit code.
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