Authenticator App - Novaz

HootSuite 2FA: How to Set Up an Authenticator App

hootsuite.com Supported

HootSuite lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your HootSuite account safe even if your password leaks.

A HootSuite account holds campaigns and client data, so 2FA keeps it out of the wrong hands. Besides an authenticator app, HootSuite also offers email codes. An authenticator app (TOTP) is usually the best balance of security and convenience.

2FA methods HootSuite supports

  • Authenticator app (TOTP)
  • Email code
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan HootSuite's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to HootSuite and open your HootSuite account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code HootSuite displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your HootSuite account.

  6. 6

    Save a way to recover your account.

    If HootSuite shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how HootSuite recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on HootSuite can change — the official HootSuite 2FA documentation ↗ always has the exact, current path.

How to recover your HootSuite account

If you lose access to your authenticator and HootSuite gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If HootSuite doesn't, or you didn't save them, use HootSuite's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does HootSuite work with authenticator apps like Authenticator App - Novaz?
Yes. HootSuite supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is HootSuite two-factor authentication free?
Yes. Enabling authenticator-app 2FA on HootSuite is free — you only need the free Authenticator App - Novaz.
What if I lose access to my HootSuite 2FA codes?
If HootSuite gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use HootSuite's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your HootSuite codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

More Marketing guides

Novaz is not affiliated with, endorsed by, or sponsored by HootSuite. HootSuite and its logo are trademarks of their respective owner and are used here for identification only.