Does John Hancock support authenticator apps?

No — John Hancock does not currently offer authenticator-app (TOTP) 2FA.

How can I secure my John Hancock account without an authenticator app?

Use a long, unique password (a password manager helps), turn on any 2FA method John Hancock does offer, and stay alert to phishing. If John Hancock adds authenticator-app support, you'll be able to use Authenticator App - Novaz.

Does John Hancock Support Authenticator App 2FA?#

Which 2FA methods John Hancock offers, and how to keep your account secure

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A John Hancock account can be tied to your money and personal finances, so a stolen password is a direct financial risk. This page lists the 2FA methods John Hancockoffers today, how to keep the account secure without an authenticator app, and how to recover it.

Before you set up 2-Step Verification for your John Hancock account, you'll need Authenticator App - Novaz on your device — search for Authenticator App - Novaz in your Apple device's App Store, tap the Download on the App Store button below, or scan the QR code.

Download on theApp Store

Free · No ads · Your 2FA codes are encrypted on your device

Scan to download

2FA methods John Hancock supports#

John Hancock does not list any two-factor authentication methods.

John Hancock does not offer an authenticator-app (TOTP) option yet. Authenticator apps are safer than SMS, so it's worth requesting.

How to keep your John Hancock account secure#

Use a long, unique password (a password manager helps), turn on any 2FA method John Hancock offers, and stay alert to phishing. If John Hancock adds authenticator-app support, you'll be able to use Authenticator App - Novaz.

How to recover your John Hancock account#

If you lose access to your authenticator, most John Hancock accounts are recovered with the backup or recovery codes you saved when you turned on 2FA — so store them somewhere safe, separate from your phone. If you didn't save them, use John Hancock's account-recovery or support process to regain access. Saving your recovery codes when you enable 2FA is the single best way to avoid being locked out.

Frequently asked questions#

Does John Hancock support authenticator apps?: No — John Hancock does not currently offer authenticator-app (TOTP) 2FA.
How can I secure my John Hancock account without an authenticator app?: Use a long, unique password (a password manager helps), turn on any 2FA method John Hancock does offer, and stay alert to phishing. If John Hancock adds authenticator-app support, you'll be able to use Authenticator App - Novaz.

More Finance services#

See all Finance services that support 2FA →

Data: 2fa.directory

Disclaimer

The information on this page is provided for educational purposes only, to help you secure your accounts.

Novaz is not affiliated, associated, authorized, endorsed by, or in any way officially connected with John Hancock, or any of its subsidiaries or affiliates.

All product names, logos, trademarks, and registered trademarks are the property of their respective owners and are used here for identification and reference only, without implying any association or endorsement.