Authenticator App - Novaz

JumpCloud 2FA: How to Set Up an Authenticator App

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Enable two-factor authentication on JumpCloud to stop unauthorized logins. After setup, JumpCloud asks for a rotating code from Authenticator App - Novaz in addition to your password.

A JumpCloud account is part of your security setup, so it deserves strong 2FA of its own. Besides an authenticator app, JumpCloud also offers security keys. An authenticator app (TOTP) is usually the best balance of security and convenience. For the strongest protection, JumpCloud also supports hardware security keys.

2FA methods JumpCloud supports

  • Authenticator app (TOTP)
  • Security key (U2F / WebAuthn)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan JumpCloud's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to JumpCloud and open your JumpCloud account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code JumpCloud displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your JumpCloud account.

  6. 6

    Save a way to recover your account.

    If JumpCloud shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how JumpCloud recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on JumpCloud can change — the official JumpCloud 2FA documentation ↗ always has the exact, current path.

How to recover your JumpCloud account

If you lose access to your authenticator and JumpCloud gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If JumpCloud doesn't, or you didn't save them, use JumpCloud's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does JumpCloud work with authenticator apps like Authenticator App - Novaz?
Yes. JumpCloud supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is JumpCloud two-factor authentication free?
Yes. Enabling authenticator-app 2FA on JumpCloud is free — you only need the free Authenticator App - Novaz.
What if I lose access to my JumpCloud 2FA codes?
If JumpCloud gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use JumpCloud's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
Should I use an authenticator app or a security key on JumpCloud?
JumpCloud supports both. An authenticator app like Authenticator App - Novaz is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

Generate your JumpCloud codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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Novaz is not affiliated with, endorsed by, or sponsored by JumpCloud. JumpCloud and its logo are trademarks of their respective owner and are used here for identification only.