Authenticator App - Novaz

Neopets 2FA: How to Set Up an Authenticator App

neopets.com Supported

Enable two-factor authentication on Neopets to stop unauthorized logins. After setup, Neopets asks for a rotating code from Authenticator App - Novaz in addition to your password.

A Neopets account holds purchases, in-game items, and payment details that thieves can resell. Neopets secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods Neopets supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Neopets's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Neopets and open your Neopets account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Neopets displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Neopets account.

  6. 6

    Save a way to recover your account.

    If Neopets shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Neopets recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Neopets can change — the official Neopets 2FA documentation ↗ always has the exact, current path.

How to recover your Neopets account

If you lose access to your authenticator and Neopets gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Neopets doesn't, or you didn't save them, use Neopets's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Neopets work with authenticator apps like Authenticator App - Novaz?
Yes. Neopets supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Neopets two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Neopets is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Neopets 2FA codes?
If Neopets gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Neopets's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Neopets codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

More Gaming guides

Novaz is not affiliated with, endorsed by, or sponsored by Neopets. Neopets and its logo are trademarks of their respective owner and are used here for identification only.