Authenticator App - Novaz

NY.gov ID 2FA: How to Set Up an Authenticator App

my.ny.gov Supported

Protect your NY.gov ID account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

A NY.gov ID account can expose official records and identity data, so strong 2FA is important. Besides an authenticator app, NY.gov ID also offers SMS text codes, phone-call codes and a proprietary app. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.

2FA methods NY.gov ID supports

  • SMS text message
  • Phone call
  • Authenticator app (TOTP)
  • Proprietary app
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan NY.gov ID's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to NY.gov ID and open your NY.gov ID account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code NY.gov ID displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your NY.gov ID account.

  6. 6

    Save a way to recover your account.

    If NY.gov ID shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how NY.gov ID recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on NY.gov ID can change — the official NY.gov ID 2FA documentation ↗ always has the exact, current path.

How to recover your NY.gov ID account

If you lose access to your authenticator and NY.gov ID gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If NY.gov ID doesn't, or you didn't save them, use NY.gov ID's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does NY.gov ID work with authenticator apps like Authenticator App - Novaz?
Yes. NY.gov ID supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is NY.gov ID two-factor authentication free?
Yes. Enabling authenticator-app 2FA on NY.gov ID is free — you only need the free Authenticator App - Novaz.
What if I lose access to my NY.gov ID 2FA codes?
If NY.gov ID gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use NY.gov ID's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your NY.gov ID codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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Novaz is not affiliated with, endorsed by, or sponsored by NY.gov ID. NY.gov ID and its logo are trademarks of their respective owner and are used here for identification only.