Authenticator App - Novaz

OLG 2FA: How to Set Up an Authenticator App

olg.ca Supported

Protect your OLG account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

A OLG account is tied to your balance and payments, so protect it with 2FA. OLG secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods OLG supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan OLG's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to OLG and open your OLG account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code OLG displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your OLG account.

  6. 6

    Save a way to recover your account.

    If OLG shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how OLG recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on OLG can change — the official OLG 2FA documentation ↗ always has the exact, current path.

How to recover your OLG account

If you lose access to your authenticator and OLG gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If OLG doesn't, or you didn't save them, use OLG's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does OLG work with authenticator apps like Authenticator App - Novaz?
Yes. OLG supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is OLG two-factor authentication free?
Yes. Enabling authenticator-app 2FA on OLG is free — you only need the free Authenticator App - Novaz.
What if I lose access to my OLG 2FA codes?
If OLG gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use OLG's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your OLG codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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