Authenticator App - Novaz

PlayStation 2FA: How to Set Up an Authenticator App

playstation.com Supported

2-Step Verification on your PlayStation account keeps your games, purchases and profile safe if your password ever leaks. Sony lets you use an authenticator app for the codes, so Authenticator App - Novaz can handle your second step.

A PlayStation account holds purchases, in-game items, and payment details that thieves can resell. Besides an authenticator app, PlayStation also offers SMS text codes. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.

2FA methods PlayStation supports

  • SMS text message
  • Authenticator app (TOTP)

Before you start

  • Your Sony (PlayStation) account sign-in details
  • Authenticator App - Novaz installed on your iPhone or iPad
  • The PlayStation website open on a computer, so you can scan it with your phone
  • A safe place to keep the backup codes you'll receive
Download on the App Store

Part 1: Turn on 2FA in PlayStation

  1. 1

    Open Account Settings

    Sign in to your Sony (PlayStation) account, click your profile icon, and pick "Account Settings" from the menu that drops down.

    PlayStation profile icon menu with 'Account Settings' highlighted
  2. 2

    Go to Security

    Click "Security". When a pop-up appears, click "Continue" to move on.

    PlayStation account settings with Security selected and a pop-up showing a Continue button
  3. 3

    Edit 2-Step Verification

    Scroll to the "2-Step Verification" area and hit its "Edit" button.

    PlayStation Security page with the 2-Step Verification section and an Edit button
  4. 4

    Choose Authenticator App

    Pick "Authenticator App" as your verification method.

    PlayStation 2-Step Verification method options with 'Authenticator App' selected
  5. 5

    Keep the QR code window open

    PlayStation opens a pop-up with a QR code for you to scan. Leave it on screen while you pick up your phone.

    PlayStation pop-up window displaying a QR code to scan

Part 2: Add PlayStation to Authenticator App - Novaz

  1. 6

    Scan the code with Authenticator App - Novaz

    Open Authenticator App - Novaz on your iPhone or iPad, tap the + sign at the bottom to add an account, and point the camera at the QR code on your computer.

    Authenticator App - Novaz camera view scanning the PlayStation QR code on a computer screen
  2. 7

    Check the account and save

    Once the scan finishes, the app fills in the PlayStation logo, account name and secret key on its own. If everything looks right, tap Save.

    Authenticator App - Novaz new-account form showing the PlayStation logo, account name and secret key

Part 3: Confirm and finish

  1. 8

    Verify with your code

    Copy the PlayStation code from Authenticator App - Novaz. Paste it into the code field on the PlayStation website, then click "Verify".

    PlayStation verification field with the code entered and a Verify button
  2. 9

    Save your backup codes

    2-Step Verification is now protecting your PlayStation account. Keep the backup codes somewhere secure, for example in Authenticator App - Novaz or your photo library, then click "OK".

    PlayStation screen listing backup codes with an OK button

If something goes wrong

  • PlayStation rejects the code: confirm your iPhone's date and time are set automatically, then copy a brand-new code.
  • The code expired before you clicked Verify: wait for Authenticator App - Novaz to show the next code and paste that one.
  • The QR code won't scan: zoom in on the pop-up, brighten your screen, or move your phone slightly farther from the monitor.
  • You lost your phone: sign in with one of the backup codes you saved at the end of setup.

Menu names on PlayStation can change — the official PlayStation 2FA documentation ↗ always has the exact, current path.

How to recover your PlayStation account

If you lose access to your authenticator and PlayStation gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If PlayStation doesn't, or you didn't save them, use PlayStation's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does PlayStation work with authenticator apps like Authenticator App - Novaz?
Yes. PlayStation supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is PlayStation two-factor authentication free?
Yes. Enabling authenticator-app 2FA on PlayStation is free — you only need the free Authenticator App - Novaz.
What if I lose access to my PlayStation 2FA codes?
If PlayStation gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use PlayStation's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your PlayStation codes in Authenticator App - Novaz

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Novaz is not affiliated with, endorsed by, or sponsored by PlayStation. PlayStation and its logo are trademarks of their respective owner and are used here for identification only.