Authenticator App - Novaz

Pobox 2FA: How to Set Up an Authenticator App

pobox.com Supported

Pobox supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Pobox account.

Your Pobox inbox is the master key to your other accounts — attackers use it to reset passwords everywhere. Besides an authenticator app, Pobox also offers a hardware token. An authenticator app (TOTP) is usually the best balance of security and convenience.

2FA methods Pobox supports

  • Authenticator app (TOTP)
  • Hardware token
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Pobox's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Pobox and open your Pobox account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Pobox displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Pobox account.

  6. 6

    Save a way to recover your account.

    If Pobox shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Pobox recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Pobox can change — the official Pobox 2FA documentation ↗ always has the exact, current path.

How to recover your Pobox account

If you lose access to your authenticator and Pobox gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Pobox doesn't, or you didn't save them, use Pobox's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Pobox work with authenticator apps like Authenticator App - Novaz?
Yes. Pobox supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Pobox two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Pobox is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Pobox 2FA codes?
If Pobox gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Pobox's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Pobox codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

More Email guides

Novaz is not affiliated with, endorsed by, or sponsored by Pobox. Pobox and its logo are trademarks of their respective owner and are used here for identification only.