Authenticator App - Novaz

Runbox 2FA: How to Set Up an Authenticator App

runbox.com Supported

Runbox supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Runbox account.

Your Runbox inbox is the master key to your other accounts — attackers use it to reset passwords everywhere. Runbox secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods Runbox supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Runbox's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Runbox and open your Runbox account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Runbox displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Runbox account.

  6. 6

    Save a way to recover your account.

    If Runbox shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Runbox recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Runbox can change — the official Runbox 2FA documentation ↗ always has the exact, current path.

How to recover your Runbox account

If you lose access to your authenticator and Runbox gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Runbox doesn't, or you didn't save them, use Runbox's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Runbox work with authenticator apps like Authenticator App - Novaz?
Yes. Runbox supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Runbox two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Runbox is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Runbox 2FA codes?
If Runbox gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Runbox's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Runbox codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

More Email guides

Novaz is not affiliated with, endorsed by, or sponsored by Runbox. Runbox and its logo are trademarks of their respective owner and are used here for identification only.